Corporate Responsibility

Feedback Form

Our 2010 report is available by clicking here. Three reports are provided, one each for Pennon Group and its two operating companies, South West Water and Viridor.

We are interested to receive your opinion on our Corporate Responsibility Reporting, and should be grateful if you would take 5 to 10 minutes to complete this online questionnaire.

Name:

Telephone No:

Job Title:

Email:

Organisation:

Address:

Q1) Please select the group you belong to:

MP/MEP Government	Peer Group (water/waste)	Community Organisation
Local/regional govt	Industry body	Employee
Regulator	NGO	Supplier
Investor	Customer	Media
Other

Q2) Which report(s) did you read?:

Pennon	South West Water	Viridor

Q3) 2010 Corporate Responsibility Report – Please score each section below to show if we have met your expectations:

Subjects, themes, approach	Could do better	Met	Exceeded	Comments
Coverage of full range of Corporate Responsibility issues
Sense of strategic direction
Sense of key messages
Compliance reporting
Clarity of environmental aims
Clarity of text – font size
Clarity of text – easy to read and understand
Level of detail
Presentation of information through tables and graphs
Presentation of targets
Scope and coverage of photographs

Q4) Please list (in order of importance as applicable to your areas of interest) the issues you would wish to see included in the 2011 Corporate Responsibility Report. Please include any issues you feel we should have included in the 2010 reports:

Pennon CR Report

South West Water CR Report

Viridor CR Report

Q5) Do you consider there is too much information in certain areas of the reports? if so please advise which items you consider to be superfluous:

Q6) Please provide any further comments:

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