As a purpose-led business, committed to the effective stewardship of the environment, we are shaped by our values and culture. We know that it’s not only what we do, but how we do it that is really important for our customers, colleagues, communities and the environment - that’s why we’re focused on living our values, every day.
Our purpose and strategy are brought to life through:
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Enhancing the environment, investing to deliver further improvements
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Ensuring a continuous supply of safe, clean drinking water
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Operating a responsible and sustainable approach to business
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Delivering benefits for colleagues, customers and communities
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Innovating to deliver for our stakeholders now and in the future
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Expanding services and support across the Great South West
Our strategy
- Leadership in UK water
As a purpose-led business, we aim for our businesses in the sectors we operate to drive forward performance to deliver for all our stakeholders. We believe being a leader provides the Group with the right platform to meet future challenges and create value from opportunities. For example, we have been able to put forward and have approved in 2021, Green Recovery investment plans of £82 million.
- Efficient operations
We focus on operating our businesses in a cost effective way and we continually look for efficiency opportunities through innovation and synergy benefits through bringing businesses together.
For example, whilst cost efficiency helps keep bills lower for our customers, it also provides headroom for reinvestment such as our £45 million programme in our WaterFit priorities to the benefit of all.
- Sustainable growth, both organic and by acquisition
It is important to us that, in addition to maintaining and improving our current performance, we grow sustainably as a Group – driving further long-term value. We have a twin-track approach to capital allocation of organic and acquisition-based growth. Over this regulatory period, K7, we expect our regulatory capital value to have increased by around 50%, benefitting from our acquisition of Bristol Water. Around half from organic investments in line with our PR19 regulated business plans and half from the Bristol Water acquisition, Green Recovery new investments and taking on the responsibility for the Isles of Scilly. In line with this strategy, Pennon Group acquired SES Water in January 2024.
