Our focus area objectives:
- strive for the highest standards of health, safety and wellbeing in the workplace.
- continuously improve our overall performance to create a safe and healthy working environment for our employees, contractors and visitors – minimising the risk of accidents, incidents and lost time.
Our target 2019-22:
- continual improvement in our overall health safety and well-being achieved through implementation of our HSSA Strategy and its core KPIs.
Our key performance indicator:
- annual targeted reduction in Lost Time Injury Frequency Rate with overall target of 0.5 by end of 2024/25.
Our Pennon Code of Conduct ensures all employees have the same understanding of what is expected in the workplace. It is fully aligned to HomeSafe, our health and safety programme, to ensure employees get to work safely, enjoy a safe and healthy working environment and arrive home without incident at the end of the working day.
Our previous year's Lost Time Injury (LTI) performance is set out below (including Viridor which is no longer part of the Group).
| 2019-20 | |
|---|---|
| Pennon Group | |
| Contractor LTIs | 19 |
| Employee and agency LTIs | 52 |
| Employee and agency LTIFR | 0.9 |
| Employee and agency LTIFR Target | 1.09 |
Our HomeSafe programme includes concepts and learnings from a range of industries. It is being supported with a broad set of health and safety indicators to improve management information, insights and safety performance. This broader data set allows for a better understanding of injury causes and allows us to benchmark against other companies across many sectors. Every employee at Pennon takes part in HomeSafe training and awareness to ensure that each and every one of our employees goes home safe.
We investigate all Lost Time Injuries and Health & Safety incidents and report findings to the business as part of our management system. We externally report any fatal incidents involving employees and agency staff, as well as those involving contractors who are fatally injured on locations under Pennon control to the Health and Safety Executive and within our Annual Report. We have had no employee, agency or contractor fatalities within the continuing group businesses in the past 5 years.0 employee or contractor fatalities in period.
Heath, Safety and Security Policy
ISO 45001
Pennon Water Services have 100% of sites covered by ISO 45001 accreditation.
Modern Slavery
Pennon has developed an anti-slavery programme to allow it to understand and mitigate the risk of modern slavery across the group. Please see our updated anti modern slavery and human rights policy. Pennon Group has a zero-tolerance approach to modern slavery and is committed to eradicating it from its operations and supply chain. The Group has implemented policies like the Code of Conduct and Anti-Modern Slavery and Human Rights Policy that all partners and suppliers must comply with. It publishes an annual Modern Slavery Statement outlining the activities conducted to prevent modern slavery and has a Suppliers Code of Conduct aligning the supply chain with the Group's standards.
Pennon Group has membership with the Slave-Free Alliance to develop tailored processes and controls to prevent modern slavery, providing external expertise. The Group is rolling out a three-year program to maintain the highest employment standards for direct employees and the supply chain.
Pennon Group relies on internal efforts and external partnerships to monitor, assess, and reduce the risk of forced labour and human trafficking across its business activities and relationships, demonstrating a clear commitment to upholding human rights and ethical employment practices. Our latest Modern Slavery Statement can be found here: www.pennon-group.co.uk/sites/default/files/attachments/pdf/pennon-modern-slavery-statement-2025.pdf.
Pennon has maintained its membership of the Slave-Free Alliance, which is part of Hope for Justice, the global anti-slavery charity. Our membership demonstrates our commitment to the highest employment standards for both our direct employees and those within our supply chain.
Pennon Group provide a variety of employee wellbeing benefits including, flexible working, occupational health and other healthcare services such as free eye tests, 24/7 access to our employee assistance programme, cycle to work schemes and employee benefit schemes which offer discounts on gym memberships and much more. We have recently undertaken a wellbeing pilot which included the upskilling of line managers in mental health awareness and the introduction of mental health first aiders. Employees volunteered to undertake a two-day training course to become mental health first aiders, who can be contacted during office hours for confidential advice and support.