Pennon Group has a comprehensive and confidential whistleblowing process overseen by the Executive-led Ethics Management Committee. All individuals associated with the Group must follow the Anti-financial Crime Policy and are encouraged to report any concerns anonymously through the "Speak Up" whistleblowing portal provided by a third-party.
The Whistleblowing Policy outlines clear procedures for employees and suppliers to raise concerns either with their manager or through an independent hotline. This policy is well-communicated across the organisation. Significant whistleblowing issues raised are formally investigated. Findings are shared with the Audit Committee, Ethics Management Committee, and ultimately reported to the Board who oversee the Whistleblowing Policy. The Board receives annual whistleblowing updates summarising issues raised and interim updates on significant matters, while protecting anonymity. Pennon Group fosters an environment where concerns can be safely raised and properly addressed. The Board is satisfied with the effectiveness of the Whistleblowing Policy and the Ethics Management Committee in upholding ethical conduct and accountability within the Group.